Privacy Policy
Effective Date: June 27, 2026
Welcome to Edenza (“we,” “our,” or “us”). We respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit https://edenza.org and use our services.
1. Information We Collect
We may collect the following information:
Personal Information
- Full Name
- Email Address
- Phone Number
- Billing Address
- Shipping Address
- Payment Information (processed securely through third-party payment providers)
- Account Login Details
Order Information
When you place an order, we collect information including:
- Products purchased
- Order history
- Delivery details
- Gift points and rewards information
Automatically Collected Information
When you visit our website, we may automatically collect:
- IP Address
- Browser Type
- Device Information
- Operating System
- Pages Visited
- Time Spent on Pages
- Referral URLs
This information helps us improve our website and services.
2. How We Use Your Information
We use your information to:
- Process and deliver your orders
- Manage your account
- Process payments
- Provide customer support
- Send order confirmations and shipping updates
- Improve our website and services
- Prevent fraud and unauthorized transactions
- Manage loyalty rewards and gift points
- Comply with legal obligations
With your consent, we may also send promotional emails about offers, discounts, and new products.
3. Cookies
Our website uses cookies to:
- Remember your login session
- Save shopping cart contents
- Improve website performance
- Analyze website traffic
- Personalize your shopping experience
You can disable cookies through your browser settings, although some features may not function properly.
4. Payment Information
Payments are processed securely through trusted third-party payment gateways.
We do not store your complete credit/debit card information on our servers.
5. Sharing Your Information
We do not sell your personal information.
We may share information with trusted service providers such as:
- Payment processors
- Delivery partners
- Email service providers
- Website hosting providers
- Analytics providers
These providers only receive the information necessary to perform their services.
6. Data Security
We implement appropriate security measures to protect your personal information, including:
- SSL Encryption
- Secure Hosting
- Firewall Protection
- Limited Access Controls
However, no online transmission is 100% secure.
7. Data Retention
We retain your personal information only as long as necessary to:
- Complete your orders
- Maintain your account
- Meet legal and tax obligations
- Resolve disputes
8. Your Rights
Depending on your location, you may have the right to:
- Access your personal information
- Correct inaccurate information
- Delete your personal information
- Withdraw marketing consent
- Request a copy of your personal data
To exercise these rights, contact us using the information below.
9. Children’s Privacy
Our website is intended for general audiences.
We do not knowingly collect personal information from children under the applicable age without parental consent.
10. Third-Party Services
Our website may use third-party services including:
- Payment gateways
- Shipping providers
- Google Analytics
- Google reCAPTCHA
- Social media integrations
- Email marketing platforms
These services have their own privacy policies.
11. WooCommerce
Our store is powered by WooCommerce.
WooCommerce collects information during checkout including:
- Billing information
- Shipping information
- Order details
- Customer account information
This information is used solely for order processing and customer service.
12. Marketing Communications
If you subscribe to our newsletter, we may send:
- Promotions
- Product updates
- Special offers
- Reward point notifications
You may unsubscribe at any time using the unsubscribe link included in our emails.
13. Changes to This Privacy Policy
We may update this Privacy Policy from time to time.
Changes will be posted on this page with a revised effective date.
14. Contact Us
If you have any questions regarding this Privacy Policy, please contact us.
Website: https://edenza.org
Email: support@edenza.org (replace with your official support email if different)
GDPR & Cookie Notice (Optional)
By using our website, you consent to the collection and use of your information as described in this Privacy Policy and agree to our use of cookies to improve your shopping experience.